Your patients judge the practice by the waiting room.
Exam rooms, operatories, waiting areas and restrooms cleaned after hours to a documented checklist, by a crew that stays assigned to your practice.
- Written quote in 48 hours
- Fixes within 24 hours, free
- Leave with 30 days’ notice
What we hear before we’re hired
- Patients notice the restroom before they notice your care
- Crews who don’t know which rooms are clinical
- No one checks the work until a patient complains
- Vendors who can’t explain how they disinfect
How Stoneward handles it
- Touchpoints disinfected on a written schedule: handles, chairs, counters, check-in
- Exam room and operatory surfaces cleaned to your office’s protocol
- Separate color-coded tools for restrooms, clinical and general areas
- Restrooms and waiting areas restocked and checked every visit
- A monthly scored inspection you can keep for your own records
We clean environmental surfaces. Regulated medical waste, sharps and instrument sterilization stay with your licensed vendors and staff.
The Stoneward Standard
Six commitments every client gets in writing. They’re in your service agreement, not just on this page.
1Written scope
Every room, every task, every frequency, agreed in writing before the first night. If it isn’t in the scope, it isn’t assumed.
2Assigned crew
The same people in your building, trained on your checklist. Keys and alarm codes are logged and controlled.
3Measured monthly
We inspect and score every area of your building each month and send you the report, with any follow-ups already scheduled.
4Reviewed quarterly
A short business review each quarter: scores, issues, changes to scope, and what we’ll do better.
5Made right fast
Tell us something was missed and it’s fixed within 24 hours at no charge.
6Easy to leave
No long-term lock-in. 30 days’ notice ends the agreement. We plan to keep you by earning it.
Get a written scope for your space
- We call you backSame business day, to set a time that works around your hours.
- We walk the building with youAbout 30 minutes. We measure, note every room and floor type, and ask what’s been going wrong.
- You get a written scope and priceRoom by room, with frequencies, within 48 hours. Easy to compare against any other bid.
- Your crew startsTrained on your scope, keys and alarm before the first night. If you’re switching vendors, we time the start to your notice period.