Is It Time to Fire Your Cleaning Company? Free 2-Minute Scorecard

1. In the last month, has something obvious been missed, like trash, restrooms or supplies?

Yes No

2. Do you see a different crew in your building most weeks?

Yes No

3. When you report a problem, does it take more than a day to fix?

Yes No

4. Has someone on your team become the unofficial cleaning-complaints person?

Yes No

5. Have clients, patients or tenants commented on cleanliness?

Yes No

6. Does your cleaner skip periodic work like floor care or high dusting?

Yes No

7. Are you unsure who has your keys and alarm codes?

Yes No

8. Have you never received an inspection or report from your cleaner?

Yes No

9. Is your contract hard to exit, or do you not know the notice period?

Yes No

10. Has your price gone up without the service getting better?

Yes No

Is it time to fire your cleaning company?